Your Trusted AI Phone Assistant for Clinics
Transform your approach to patient interaction. Our AI answering service takes the lead in managing calls, creating a delightful experience for your staff and patients.
Try it out with your clinic in seconds!
Enter your clinic’s website address for our AI to read it and give you a live demo of the capabilities.
Problems we solve
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Most of our customer’s calls regarding appointments are to verify or reschedule appointments. Your patients can call the phone and check or reschedule appointments over the phone, instantly.
*With existing integration partners. More to come. -
Our AI can ask the right questions to understand the caller’s intent to provide additional context to the office.
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Our AI can identify and understand if there’s a potential patient emergency. You can configure the escalation protocol that fit your clinic’s needs best
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Off-shore services are more affordable than on-shore, but security and data privacy is compromised. IVR systems are cheap with high security but do not provide valuable information to the office or the level of service humans can provide. Both services require significant upfront training/investment. We meet in the middle and provide a high-touch experience without compromising security and data privacy.
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Our AI can understand and speak multiple languages and accents. You can configure this in the customer web portal.
Waitlist today to claim a 6-month free trial with any plan. Limited opportunity.
Basic
100 Minutes/month
Great For: After-hours
Personalized AI assistant
AI call summaries
Multiple AI voice styles
Regular product updates and enhancements
Help resources
Overage usage management
$0.65/min overage cost
HIPAA Compliant
Standard
500 Minutes/month
Great For: 24/7 coverage
Everything in Basic, plus:
Multi-language voice capabilities
Support for multiple phone numbers
Live Support
% Discounts on minute bundles
Overage usage management
AI SMS (coming soon!)
Business
(Invite Only)
Great For: Enabling staff to focus on patients in person
Everything in Standard, plus:
Integration with Practice Management Systems or Electronic Health Record Systems
Rescheduling and confirming patient appointments
Want to know more? Here are some FAQs!
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HelloClinic is the most advanced AI-powered phone assistant designed specifically for healthcare clinics. It streamlines communication by efficiently handling patient inquiries. The most unique aspect of our technology is how the AI learns about your business — no programming, building complex logic, or training required.
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Patient confidentiality and data security are our top priorities. HelloClinic is fully compliant with the Health Insurance Portability and Accountability Act (HIPAA), ensuring that all patient information is handled with the utmost security and privacy. You can read more about how we take these measures seriously here.
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HelloClinic is still working with various PMS providers and ensuring we have integration with the providers that our customers need the most. We will be adding more integration providers with time. We currently have integrations with OpenDental software.
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HelloClinic is equipped to triage emergency situations. Our AI system identifies urgent patient issues and escalates these calls to the appropriate healthcare provider or emergency services, ensuring immediate attention when needed. You’re able to customize by speciality or schedule.
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Yes, we have a few customization options available and we can work with you to add more customization options as we’re capable of.
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HelloClinic’s AI starts its learning process from your website. From there, you can update details, policies, or other critical data in your web portal. This ensures that patients always receive accurate and current information.
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HelloClinic is extremely user-friendly and requires minimal training. For early adopters, we will personally work with your team to familiarize themselves with the dashboard and its features. Ongoing support is also available to address any further training needs.
“HelloClinic has transformed the way we handle our patient calls. We receive so many calls for appointment reminders and prescription refills, but our IVR system wasn’t able to handle these without causing frustration to our patients. I am excited for HelloClinic to expand the features to help support our clinic even further!”
Leanza Liu, MD - Modern Richmond Endocrinology
Sign up for early exclusive perks
We’re still currently invite-only to ensure the quality of our services for your callers. Early applicants will receive perks like discounts, hands-on customization, and exclusive lifetime referral bonuses!